Teledotcom, Inc.

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Teledotcom, Inc.
55 West 19th Street,
New York, New York 10011

T: (212) 675-6565
F: (212) 675-3686
E: http://www.nytele.com/

Hospitality Concierge System


Sales and Hotel ServicesThe key to staying on top of things in the hospitality industry is communication. And the best way to stay connected to what's happening around you is with Comdial's Impact Concierge® Hospitality Package. From providing better service for guests to improving productivity and cutting expenses, you'll find Concierge® an integral management resource.

Concierge® combines the familiarity of Windows® based software with the most recent technological advances to create a sophisticated, yet easy-to-use network for controlling all of your communications needs.

Office System ServicesThe system features such guest-oriented capabilities as room check-in or check-out, do-not-disturb status, wake up calls, telephone billing limits, room dialing restrictions and systemwide room-to-room blocking. In addition, maids can use assigned telephone codes to let you know their location and activity throughout the day. Concierge® also provides a full-featured call-accounting system, which allows management to track guest calls for room phone bills and a PMS Interface.

What's more, Concierge® supports multiple management terminals giving you flexibility from which to access this information. And since all terminal screens are updated in real time, you know the display you're viewing is always current.

Take charge with Concierge® and take communications to an entirely new level.

Sample Concierge System Map Features

  • Alarms
  • Telephone Off Hook
  • Credit Limit Exceeded
  • Emergency Numbers
  • Printer Off Line/Out of Paper
  • Vacant Room Call Attempt
  • Wake-up Call Not Answered
  • Telephone Removed
  • PC Based Product
  • PMS Integration
  • Voice Mail Integration
  • Built-in Call Costing
  • Maid Status

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General Specifications

Computer System Requirements
(Concierge includes a personal computer with the following minimum specifications)

  • VGA Color Monitor
  • Pentium 200MHz Processor
  • 1.2 GB Hard Drive
  • 32MB RAM
  • Windows 95 / 98
  • 3.5" Floppy Disk Drive
  • 1 parallel and 2 serial data ports
  • 24x CD-ROM Drive


Communications System Requirements
(The digital communication system includes the following components)

  • Impact 224 with 9Aor later software or Impact 560 with 4A or later software
  • At least 2 serial ports
  • One digital board to support the population of administration telephones.
  • Industry Standard Telephone (IST) station board(s) to support the population of IST room telephones (if you use single line proprietary telephones as room telephones, you must include analog or digital station boards to support those room telephone requirements.)
  • DTMF receiver cards to support IST dialing


Additional Requirements
In addition to the components supplied in the unbundled package, you will need to supply the following items:

  • (2) type 625A2-6 modular jacks
  • (1) standard three pair line cord - six wires with the standard roll in the pin-out from end to the other.
  • Sufficient length of 6-wire twisted pair shielded cable (category 5 cable recommended) to meet distance requirements.
  • Parallel data printer and cable (optional)


Supported Telephones

  • Scout Wireless Phone (900-MX) w/base stand and battery pack (must have 3A software)
  • ALL Impact Digital telephones
  • ALL Industry Standard Telephones

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