Teledotcom, Inc.

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Teledotcom, Inc.
55 West 19th Street,
New York, New York 10011

T: (212) 675-6565
F: (212) 675-3686
E: http://www.nytele.com/

For the latest features of the FX II click below for more information.

Voice Over IP
Hot Desking
Unified Messaging
Networking Design

Powerful, Affordable and Expandable

The FX II is extremely affordable for companies with as few as twelve employees. Plus, at any time, you can cost-effectively expand the FX II to support hundreds of users. As new technologies evolve, the FX II is engineered to handle them with its standardsbased architecture.

The FX2 integrates sophisticated messaging and call control applications into the FX II as standard options. These big company features enable you to maximize employee productivity while minimizing your costs. And, since you know that this system is ready to expand with your growing business, you can be assured that your initial investment in communications equipment is protected. Your FX II Patriot System from Teledotcom is ready to meet your needs today and tomorrow.

Everything you need in one user-friendly package.

  • PBX functionality and reliability
  • Unified messaging (voice, e-mail, fax all-in-one)
  • Advanced unified communications
  • Standards-based architecture to handle future developments
  • Multi-site/branch office networking
  • Support for telecommuters and remote offices
  • IP Telephony when you need it
  • Investment protection
  • Easy to install and easy to use
  • Best of all ... confidence in knowing you’re working with Teledotcom Inc., an established communications leader with a history of excellence and proven customer support.

The FX II is the heart of an advanced unified communications solution that can help power your company to much higher levels of productivity and profits.

Call center activity at a glance ...

Call center managers can monitor all call center activities using their desktop computer screen. This gives them the vital information to shift calls as needed, based on call volume or other factors that you decide to monitor. With the addition of an optional electronic wallboard display, everyone in your call center can know the status of all calls.

The comprehensive call management reports provide the tools call center managers need to anticipate and react immediately to changes in call flow, identify and measure lost calls, and monitor staff performance. You can easily determine staffing requirements, identify peak call times, review historical data or obtain an immediate snapshot view of real-time call activity. You can also set up reports in a variety of formats utilizing Microsoft Access® and Excel®.

Stylish, reliable, feature-rich telephones for every business need...

The FX II supports the popular Comdial Impact family of digital telephones, including the elite line of Impact SCS phones. Impact telephones provide a wide selection of models to choose from, including ...

Comdial’s new iPrimo IP telephone!

With iPrimo, you can easily plug into your Wide Area Network or Local Area Network data port for instant access to the network. The large screen display provides you with important information at a glance. With future iPrimo releases, you can even stay in touch with sports, stock quotes, news, the weather, plus much more, all from the LCD on your IP telephone. Other industry-standard devices can also be connected to your FX II, including single line phones and cordless telephones, as well as fax and data modems.

Build a competitive advantage for your business with Teledotcom's FX II Patriot System advanced unified communications solution.

The FX II ... Simply the Best Communications System for Small to Medium Sized Companies!


Cabinet Configuration  
Base Configuration

  • Single cabinet - 6 universal slots
Maximum Configuration
  • Five cabinets- 30 universal slots
   
Line and Station Configuration  
Maximum IP Stations
  • 128
Maximum Digital Stations
  • 480
Maximum Analog Stations
  • 480
Maximum Lines
  • 240
Types of Lines Supported
  • Loop
  • Ground Start
  • DID
  • E&M
  • T1
  • ISDN-PRI
Types of Stations Supported
  • Digital
  • Analog
  • IP
Digital Telephones Supported
  • Impact SCS
  • Impact Classic
IP Telephones Supported
  • iPrimo
   
Wireless Stations Supported
  • Scout II
   
Networking  
System Networking
  • VoIP
  • ISDN
   
Voice Processing  
Voice Mail
  • Interchange
  • Corporate Office
   
Call Processing  
Computer Telephony Applications (CTI)
  • Impact Attendant
  • Impact Group
  • Impact Call
  • Corporate Call
   
Call Centers  
Call Center Solutions
  • QuickQ ACD
  • Enhanced Customer Service (ECS)
   

Teledotcom Inc. accepts and