Comdial Corporation (Nasdaq: CMDL) announced today that Verizon has selected its FX II Business Communication System (PBX) for use in the company's small and medium-sized offices. In addition, Verizon will utilize Comdial's QuickQTM Automatic Call Distribution (ACD) application. QuickQ allows supervisors to optimize call center operation by dynamically routing calls among available customer agents, providing real-time system utilization benchmarks and compiling statistical call-flow reports.

Verizon Corporate Telecommunications Services completed the selection of Comdial. This unit is responsible for providing information technology solutions to Verizon subsidiaries. Verizon plans to replace currently installed branch office systems with Comdial IP-ready, FX II Systems.

"We are very enthused to be selected by Verizon," explained Jim Randolph, Comdial's Vice President of Distribution and Major Accounts. Randolph continued, "We have worked to address Verizon's unique application requirements. Additionally, we are able to offer Verizon unparalleled customer support and specialized services."